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Food delivery services like DoorDash saw substantial development during the COVID-19 pandemic, as many restaurants put their dine-in services on hold, doordash became a premium item. DoorDash is the current leader of this convenient customer service model in the United States, according to Business of Apps, and they are considered to have pioneered the platform.
One of the risks of utilizing apps like DoorDash is smishing scams. “The technique of stealing personal or financial information using fraudulent communications mainly text messages on mobile devices,” is Smishing. Since the data breach in 2019, which exposed DoorDash customers’ phone numbers, some users have reported receiving texts about a meal order they never placed, prompting them to open a link to verify account information, allowing hackers to access full financial information. Email phishing is another typical approach for scammers to obtain information. Users will receive emails posing as DoorDash, urging them to log in to their accounts and complete a survey in exchange for money off future orders. While the website appears to be DoorDash, it is a third-party site that collects personal information from users and uses it to swindle them. This article will explain how these frauds affect both customers and drivers of Doordash.
Customers’ Doordash Scams
When ordering from DoorDash, it’s crucial to be cautious of any potential scams that could disrupt your order. Here are ones that users have mentioned while using the app:
Scam via Email Survey
Credit stuffing is commonly done through email survey frauds. You will receive an email directing you to take a survey as a result of these attempts. The con artists give you a discount on your next DoorDash delivery as an incentive. You must log in to a website that appears similar to DoorDash to complete the survey and obtain the alleged discount. In truth, it’s a DoorDash-looking clone website that’s being run by a third party. Scammers can grab your personal information if you log in from this page.
Delivery Drivers Who Aren’t Real
It’s bad enough to have your online information stolen, but having scammers show up at your door is far worse. Many DoorDash customers have been duped by a phony driver who claimed to have the customer’s order when he or she arrived at their home. However, one victim of this fraud was able to see the bogus driver approaching her security camera stream. The bogus driver arrived at her home with a group of individuals who were instructed to hide and wait by the driver. Since the 2019 DoorDash data breach exposed many customers’ delivery addresses, fraudsters are now likely to be able to exploit them in such schemes.
Dashers Stealing Your Food
Clients of DoorDash have reported companies about this. If something unexpected happens with your order, attempt to figure out what’s going on first. Keep in mind that drivers are not permitted to inspect your order by opening the bag or box.
How Do These Scams Affect DoorDash Drivers?
Contractors are also vulnerable to these frauds because driving for DoorDash gives enormous freedom and the possibility to earn as much or as little as each driver wants, on their schedule. Several drivers have not been paid for their deliveries as a result of this evil act. Protocol’s explanation of how it works is as follows: A fraudster will place an order that will be accepted by a DoorDash employee. The Dasher then receives a phone call from someone posing as a DoorDash support representative informing them that their order has been canceled or that there is a problem with their app and then asks for their login details to repair it. From there, the scammer can update the driver’s deposit details and cash out the driver’s earnings.
You will be ready to use the Doordash app with the assurance that you can’t be scammed. Keep in mind the scams and schemes; they will protect both your information and your delicious treats.
Is DoorDash a safe bet?
DoorDash is much like any other delivery service in terms of security. To avoid fraud, it’s critical to be attentive and cautious. The organization prides itself on effective communication and swift resolution of any difficulties that arise. Find out more about the precautions they’ve taken to stay safe throughout the pandemic here.
What should I do if I think I’m being duped by a doordash scam?
The best thing you can do if you suspect fraud or identity theft of any kind is to report it right away. If your payment information has been compromised by scammers, notify your bank right away. If you feel particularly vulnerable, you can quickly erase your Doordash accounts.
What is the best way to receive money back from DoorDash?
Fill out a refund request in the app after selecting your order. Refunds can be issued as a credit to your account or as a refund to your credit or debit card.
