When looking for a retail store with the right amount of economical, inexpensive and budget friendly goods for the festive season and all year round, your local dollar tree store comes to mind and this is simply because of the appeal of having a good bargain from your retail shopping experience.
We know first hand that getting goods on a budget applies mostly to items that are very expensive, however for items that are the least bit expensive, there is always that tendency to over shoot budget and buy items that are not needed and unnecessary to say the least.
This is why we think it is very important that you know all material facts about shopping at your favorite inexpensive retail store to curb the excesses and urges to over purchase and stockpile on items which you might end up not needing after that impulse buy.
Have you ever considered knowing about their return policy before rushing off to shop at dollar tree? Here’s what you need to know about their return policy.
UNDERSTANDING DOLLAR TREE’S RETURN POLICY
Dollar tree’s return policy is as simplistic and straightforward to understand, the basics of what you should know is what we have summed up below:
In understanding Dollar tree’s return policy, we shall sum the policy into two categories and examine them in their categories as follows:
Shopping at their retail storeShopping online. Shopping at their Retail store:
In shopping at dollar tree locations, there is the tendency of piling up on what we consider retail junk (on items which you do not need, but because of the display and how aesthetically pleasing they seem, you buy them anyways) and having massive regrets afterwards when you try to come back for a refund; this is why we are here to save you from the headaches you might encounter by doing so.
Here’s a few things to consider when shopping at their retail outlets;
According to Dollar tree, goods quantities are limited and so there is a limited amount of items per person available for one time purchase. What this simply means is that they have a right to limit the quantity of goods per purchase by an individual. (So your attempt at trying to stockpile on tissue papers for the next Zombie apocalypse might need to be aborted) They do not offer refunds and consider all sales final. This means that there’s no going back on a purchase once it has been paid for, however;They can gladly offer an exchange for any unopened item with the original receipt. (without a receipt, you cannot request an exchange of any item), you should note that there’s no condition on the type of items to be exchanged. Shopping Online:
Asides from the general rule of sales finality, here’s a few consideration that can be made on your request for a refund on your online purchase;
if your order is incomplete; andYour items arrive damaged.
For these categories, it only explains that they will find a solution to resolve or find a way to resolve the problem, however this is conditioned on you reporting the problem by calling their customer care line for the best ways to resolve it. What this simply means is that the resolution is at their discretion and they may accept an input from you on reaching a peaceful resolution…… yikes!
HOW TO REQUEST A REFUND FOR AN ONLINE PURCHASE?
Call Dollar tree Customer Order Support Center at 1-877-530-TREE (8733Keep your receipts or evidence of purchase handy Speak to the customer Support agent registering your complaintReach an amicable resolution of the problem
FREQUENTLY ASKED QUESTIONS:
Must the items for refund be similar?
No they do not have to be similar items of a similar nature, you can exchange any item as long as it is in the same cost value as your previously purchased item
Are the return policy stated on the receipts?
Yes they are clearly stated, you can read further on their website Return Policy | DollarTree.com
What if you have an original receipt & the item is open & defective or just opened can you still exchange it for an item like that?
You can ask for a dollar tree by calling them or going to their local store near you for more information.
What if you lost your sales receipt, can you get a refund?
Unfortunately and sadly, no! A receipt is evidence that you actually purchased the goods from a dollar tree outlet, without the receipt, it is impossible to show evidence of purchase.
CONCLUSION
Arming yourself with the knowledge of what to expect when you shop, helps you to make the right shopping decisions especially if you do not want to be stuck with items that you cannot get rid of. However if you get stuck with items you do not need, there are a few things you could do to salvage your situation….. you could start by looking forward to our next blog post.
